Home care can be the better choice when a need for assistance is temporary, or when other circumstances make a bigger move feel like the wrong fit. Whether your loved one needs a few hours of help each week or ongoing daily support, the right caregiver can make it possible to remain safely and comfortably at home. At Great Lakes Home Care Services, we believe great home care starts with the people we send through your door.
Every caregiver on our team is carefully screened, thoroughly trained, and thoughtfully matched to your family's needs. Here's what that looks like.
Great Lakes Home Care Services protects the quality of care and the safety of every client by going a few extra steps further than most:
Compatibility matching. We work to match caregiver and client personalities so the relationship feels natural, not forced.
Ongoing communication. We stay in close contact with clients and families to make sure everyone is completely satisfied — not just at the start of care, but throughout it.
Skills assessments & continued training. Caregivers are skill-assessed before placement and receive ongoing training after.
Thorough screening. Caregivers complete a comprehensive screening process that includes criminal background checks, exclusion screenings, reference checks, and other required employment screenings before providing care.
Bonded and insured. For your peace of mind, all caregivers are bonded and insured.
Curious what this looks like from your first phone call to your first visit? Here's our process →
Learn how we get started About Us →
Experience With the Conditions That Matter Most to Your Family. Many of our caregivers bring hands-on experience caring for clients with:
• Alzheimer's & Dementia — patient, structured support for memory loss and cognitive change
• Parkinson's Disease — assistance with mobility, daily tasks, and safety
• Multiple Sclerosis — support that adapts as needs change
• Diabetes — support with meal preparation, daily routines, mobility, and other non-medical needs
• Arthritis — assistance with tasks that have become physically difficult
• Developmental Disabilities — steady, respectful support tailored to the individual
• And More - If you have a specific experience or condition feel free to reach out. We would be happy to discuss with you in depth.
See more on the conditions and situations we support on our Services page →
Not sure what kind of care your loved one needs? Talk to a care coordinator Contact Us →
Every client is different. That’s why our team includes caregivers with a variety of skills and experience, allowing us to match each client with the right level of care — from companionship and personal care to nursing services when needed.
Registered Nurses (RN): Provide nursing assessments, medication set-ups, and collaborate with each client’s healthcare team to help ensure coordinated, high-quality care.
Licensed Practical Nurses (LPN) — hands-on nursing care under the direction of a physician or RN.
Certified Nurses Aides (CNA) — trained support with daily personal care needs.
Home Health Aides (HHA) — companionship, light homemaking, and personal care support.
Not sure which type of care fits your situation? Our Personal Care, Companionship, and Homemaking services break down exactly what each caregiver type can help with.
Finding the right caregiver isn't just about credentials — it's about fit. Here's how we approach it: Connect with a care coordinator. One phone call gets the process started.We analyze your needs. Our coordinator asks the right questions to understand your loved one's health, routine, and personality.
A care plan is built — and a caregiver is selected. We match on skillset first, then personality and compatibility.Care is scheduled and monitored. Our staff stays involved on an ongoing basis, adjusting the plan as needs change.Have more questions about how matching works?
With a 97% client satisfaction rating and 24+ years serving Grand Rapids, Holland, Muskegon, Grand Haven, and the surrounding West Michigan communities, families trust our caregivers with the people they love most.
"Families can be overwhelmed by the choices that are available in home healthcare. Great Lakes Home Care Services can guide you through this process."
— Ted L.
"Great Lakes Home Care is a pleasure to work with. I trust and depend on the professional care they provide my son."
— Sandy S.
Not sure if home care is the right next step?
Check out our blog posts to learn more:
Love helping people? We're always looking for compassionate RNs, LPNs, CNAs, and HHAs to join our team across West Michigan.
One phone call is all it takes to get started.
CALL US TODAY 616.261.4046